Privacy policy.
Updated October 29, 2026.
What we collect
When you request a tour or send a contact request, we receive what you enter: your name, email, phone number, move-in date and, for a tour, the time you choose. We use it only to answer you and arrange your visit. It goes to the Oaks Pentagon Village leasing office through Knock, its leasing system, and is not sold or shared for marketing.
This website sets no advertising or analytics cookies and runs no third-party tracking scripts. It keeps the latest apartment list in your browser's session storage for ten minutes so pages load faster; that copy holds nothing about you.
Services this website uses
Each service below receives your IP address and browser details when your browser contacts it, as any website does.
| Service | Host | What it does here | When it is contacted |
|---|---|---|---|
| Cloudflare | this website's host | Hosts this website and its server functions | Every page |
| SightMap | sightmap.com | Supplies apartment availability and rents | By our server only; your browser does not contact SightMap |
| Knock | doorway-api.knockrentals.com | The leasing office's system: open tour times, tour and contact requests | By our server only, when you open the tour card and when you send a request |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, labels and fonts for the neighborhood and contact maps | When you scroll to a map |
| Matterport | my.matterport.com | Hosts the virtual tours | Only when you open a tour |
| Knock email | knck.io | Delivers email sent to the leasing office address | Only when you email the office |
| RealPage | 9273296.onlineleasing.realpage.com | Online application, under its own privacy policy | Only when you choose Apply |
| LOFT Living | oakspentagonvillage.loftliving.com | Resident portal, under its own privacy policy | Only when you open the portal |
| Google Maps | www.google.com | Directions and reviews | Only when you follow those links |
Services the previous website used
The previous Oaks Pentagon Village pages loaded the services below. This website loads none of them in your browser. The hosts are listed so you can see what is no longer contacted.
- G5 Marketing Cloud site platform, lead forms, inventory, call tracking and reviews (inventory.g5marketingcloud.com, client-leads.g5marketingcloud.com, g5-api-proxy.g5marketingcloud.com, themes.g5dxm.com, widgets.g5dxm.com, g5-assets-cld-res.cloudinary.com, res.cloudinary.com)
- Knock tour widget and chat, with LaunchDarkly, Pusher, BetterBot and Datadog session recording (doorway-api.knockrentals.com, doorway.knck.io, prod-knockphotos.s3.amazonaws.com, app.launchdarkly.com, events.launchdarkly.com, stats.pusher.com, cdn.betterbot.ai, dashboard.betterbot.ai, undefined.engine.betterbot.com, rum.browser-intake-datadoghq.com, session-replay.browser-intake-datadoghq.com)
- web-2-tel call tracking (js.web-2-tel.com)
- OneTrust cookie consent (cdn.cookielaw.org, geolocation.onetrust.com, privacyportal.onetrust.com)
- Google, Microsoft, Meta and Amazon Tag Manager, Analytics and Ads, Bing, Facebook and Amazon advertising tags (www.googletagmanager.com, www.google-analytics.com, pagead2.googlesyndication.com, bat.bing.com, connect.facebook.net, www.facebook.com, c.amazon-adsystem.com)
- The previous website itself and the W3C the previous site's own server and an accessibility badge image and a placeholder image (www.oaksproperties.com, www.w3.org, placehold.co)
- Honeybadger error monitoring (js.honeybadger.io)
- Google reCAPTCHA, Adobe Fonts, Google Fonts, Font Awesome and Bootstrap spam check and typefaces (www.recaptcha.net, csp.withgoogle.com, www.gstatic.com, fonts.googleapis.com, fonts.gstatic.com, use.typekit.net, p.typekit.net, use.fortawesome.com, maxcdn.bootstrapcdn.com, cdnjs.cloudflare.com)
- Mapbox maps (api.mapbox.com, api.tiles.mapbox.com, events.mapbox.com)
- RealPage fee disclosure and tracking scripts, leasing prices (leasing.realpage.com, cs-cdn.realpage.com, telescope.realpage.com, capi.myleasestar.com, dnn506yrbagrg.cloudfront.net)
- SightMap the embedded apartment map (sightmap.com, cdn.sightmap.com)
Your choices
To ask what information we hold about you, correct it or have it deleted, email oakspentagonvillage@knck.io or call 833-358-3765.
Changes
If this policy changes, the date at the top of this page changes with it.